There was an article in The Herald recently about the RDOS's failure to use the West Bench's newly installed water meters for billing. Fair enough, but please appreciate that the goal here is not to drag our heels but rather save some people unnecessary anxiety.
As readers of this blog might know, I have been taking a look at the water meter data as it becomes available every month (e.g., see this posting from August 2015). The issue we have is huge variability in recorded water usage among some residential properties. This variance could be caused by:
- Extreme water use (customer's fault)
- Leaks (RDOS's fault/problem)
- Meter reading errors (RDOS's fault/problem)