The RDOS offered an "equal payment plan" option for West Bench water system customers. We have decided to eliminate the option for the simple reason that it takes too much staff time to administrate. Given that this staff time is charged back to the water system, this is ultimately a cost-reduction measure. Those on the plan should have already received a letter telling them that they are being switched over to quarterly billing. Quarterly billing is simple: you are billed for what you owe at the end of the quarter. If you use more water in the summer (we all do), your summer bill will be higher than your winter bill.
Some background: two things are required to implement an equal-payment plan for the water system:
- Usage forecasts for each customer
- A reconciliation process at the end of the year