Spring 2017 West Bench water meter implementation

A newsletter describing implementation of metered water billing will be sent out to West Bench water system users in early March.

Update 8 March: We made a mistake in the original mailout--the fixed rates were shown for 4-month billing cycles rather than 3-month (quarterly) billing cycles.  Makes a bit of a difference!  The link below now shows the corrected table.  Thanks to those who noticed the numbers were a bit high and let RDOS staff know.

West Bench water rates newsletter (corrected)

The 2017 budget for the water system is included on the second page of the newsletter.

Issues: 
Neighborhoods: 

Comments

Now if we could all get water meters that can be monitored by the home owner it would help a lot to conserve water instead of waiting for the next bill to find out you had a leak between the pit meter and the house.

Interesting. I will ask RDOS staff about what is required to read your own meter.  Although the existing meters are wireless, they are not continuous smart meters so do not transmit usage information continuously.  The meters must be read by someone with a reader in close proximity to the wireless signal.  We read quarterly to keep reading costs (which are charged back to the water service) manageable.

Interestingly, we did try to provide information to West Bench customers on historical water usage through a dashboard.  The idea was to provide users with a picuture of (a) their water use over time and (b) their water use with respect to similar properties.  The link to the tool is here.  These dashboards allow one to spot potential leaks at a glance.

However, relatively few residents registered for and used the dashboards.  Thus I wonder how important water use information is generally and whether improved information infrastructure is worth the cost. Of course, the problem could have simply been these dashboards.  If you tried to use them but could not please let me know.  I am interested in knowing what the problem is.

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